Tines

Tines is an intelligent workflow platform focused on security, IT operations, and engineering teams. It provides a visual builder for automation, rich case management, and an AI copilot layer that connects to internal tools and external APIs. Teams use it to turn manual runbooks into governed, auditable workflows that range from human-in-the-loop processes to fully agentic automation.

What is Tines? Tines is an intelligent workflow platform focused on security, IT operations, and engineering teams. It provides a visual builder for automation, rich case management, and an AI copilot layer that connects to internal tools and external APIs. Teams use it to turn manual runbooks into governed, auditable workflows that range from human-in-the-loop processes to fully agentic automation. Key Features: Storyboard Automation Builder: Drag-and-drop “stories” composed of core actions such as webhooks, HTTP requests, email, triggers, event transforms, AI Agent actions, and reusable sub-stories, all with real-time execution badges. AI Workbench Copilot: Natural language chat interface that lets builders query internal data, trigger stories, and orchestrate workflows in real time while respecting tenant permissions and keeping conversations private to the user. Integrated Case Management: Purpose-built cases module for SOC and IT incidents that links alerts, evidence, comments, and automated actions, with metrics like SLA timers and time-to-detect or respond. Vendor-Agnostic Integrations: Connects to almost any product with an API, plus MCP server templates that expose workflows as tools to other AI clients while retaining access control and auditability.