工单自动分配
Optic é uma ferramenta de IA para fluxos de trabalho de Customer Support. Ela ajuda a comparar recursos, preços, casos de uso e alternativas antes de escolher uma solução.
Pricing
免费
Category
Customer Support
Platforms
Web
Languages
EN, CN
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工单自动分配
智能客服回复
知识库搜索
Overview
Optic é uma ferramenta de IA para fluxos de trabalho de Customer Support. Ela ajuda a comparar recursos, preços, casos de uso e alternativas antes de escolher uma solução.
Optic é uma ferramenta de IA para fluxos de trabalho de Customer Support. Ela ajuda a comparar recursos, preços, casos de uso e alternativas antes de escolher uma solução. Optic pode ser avaliada para tarefas relacionadas a Customer Support. Automate customer service, understand inquiries with NLP & ML, analyze satisfaction & identify improvements. Ao comparar, observe qualidade dos resultados, facilidade de uso, integrações, limites do plano e aderência ao time. Tags relevantes: Support, Analytics.
Key Features
工单自动分配
智能客服回复
知识库搜索
满意度回访
多渠道接入
FAQ
Common questions
Use Cases
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