工单自动分配
Conversed.ai is an enterprise platform for building and running conversational agents that handle customer and employee
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Customer Support
Platforms
Web
Languages
EN, CN
Highlights
Conversed.ai is an enterprise platform for building and running conversational agents that handle customer and employee
工单自动分配
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Overview
Conversed.ai is an enterprise platform for building and running conversational agents that handle customer and employee
Conversed.ai 是一个企业级平台，用于构建和运行对话代理，能够处理客户和员工在聊天、语音、电子邮件及工单中的提问。组织可以部署品牌化代理，从自己的内容中回答问题，将复杂事项路由给人工工作人员，并确保每个渠道均能从同一知识库中获取信息。 该平台采用检索增强生成技术，确保代理仅从经过批准的常见问题、... Conversed.ai 是一款创新的AI工具。Conversed.ai is an enterprise platform for building and running conversational agents that handle customer and employee questions across chat, voice, emai...
Key Features
工单自动分配
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知识库搜索
满意度回访
多渠道接入
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