工单自动分配
Optic est un outil d’IA pour les workflows Customer Support. Il aide à comparer les fonctionnalités, les prix, les usages et les alternatives avant de choisir une solution.
Pricing
免费
Category
Customer Support
Platforms
Web
Languages
EN, CN
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工单自动分配
智能客服回复
知识库搜索
Overview
Optic est un outil d’IA pour les workflows Customer Support. Il aide à comparer les fonctionnalités, les prix, les usages et les alternatives avant de choisir une solution.
Optic est un outil d’IA pour les workflows Customer Support. Il aide à comparer les fonctionnalités, les prix, les usages et les alternatives avant de choisir une solution. Optic peut être évalué pour des tâches liées à Customer Support. Automate customer service, understand inquiries with NLP & ML, analyze satisfaction & identify improvements. Avant de choisir, compare la qualité des résultats, la facilité d’utilisation, les intégrations, les limites tarifaires et l’adéquation à l’équipe. Tags utiles : Support, Analytics.
Key Features
工单自动分配
智能客服回复
知识库搜索
满意度回访
多渠道接入
FAQ
Common questions
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