weya

Automates loan and policy calls, follow-ups.

What is weya? weya is a calling and workflow automation tool for banks, lenders, and insurance teams that runs AI voice and chat agents across phone, WhatsApp, and email. It focuses on BFSI workflows like loan sanction, collections, lead nurturing, and insurance servicing, using low‑latency speech and cross‑channel memory to keep conversations consistent. Operations teams use it to handle high call volumes, speed up decisions, and standardize follow‑ups without adding headcount. Key Features: BFSI Workflow Templates: Prebuilt flows for loan sanction, repayment reminders, debt collection, KYC verification, and insurance calls shorten configuration time. Concurrent AI Voice Agents: Thousands of AI calls can run in parallel, so lenders handle spikes in volume without queueing. Automatic Rescheduling & Omnichannel Follow‑ups: Agents reschedule missed calls and send short WhatsApp or SMS messages so customers can confirm times in one tap. Unified Memory Layer: A cross‑channel memory system keeps context across calls, WhatsApp, and email, so each interaction starts informed. Low‑Latency, Localized Voices: Around 300 ms latency and support for 25+ languages create natural, regionally appropriate conversations. CRM & Data Integrations: Outbound workflows connect to tools like HubSpot, WhatsApp, email, and custom CRMs so call outcomes sync back into systems of record.