AI-powered Viable capabilities
Use rich customer insights to enhance products, improve customer experience, and gain valuable research & insights.
Pricing
Paid
Category
Customer Support
Platforms
Web
Languages
EN, CN
Highlights
Use rich customer insights to enhance products, improve customer experience, and gain valuable research & insights
AI-powered Viable capabilities
Intelligent automation features
User-friendly interface
Overview
Viable is the first generative AI platform that helps product and CX teams understand and gain insights from their qualitative data with a high degree of accuracy at scale. It employs GPT-4 and proprietary state-of-the-art models to analyze a wide array of data sources like meeting transcripts, customer support tickets, survey responses, or any text-based data source. The analysis is presented in comprehensive and easy-to-understand reports, allowing teams to make faster, data-driven decisions without the need for spreadsheets or SQL queries. Customers like Uber, Sticker Mule, Latch, and more trust and use Viable’s insights to improve NPS, decrease churn, and reduce customer support volumes.
Viable is the first generative AI platform that helps product and CX teams understand and gain insights from their qualitative data with a high degree of accuracy at scale. It employs GPT-4 and proprietary state-of-the-art models to analyze a wide array of data sources like meeting transcripts, customer support tickets, survey responses, or any text-based data source. The analysis is presented in comprehensive and easy-to-understand reports, allowing teams to make faster, data-driven decisions without the need for spreadsheets or SQL queries. Customers like Uber, Sticker Mule, Latch, and more trust and use Viable’s insights to improve NPS, decrease churn, and reduce customer support volumes. Stop manually crunching data. Try it now and save hundreds of hours each year 👉 askviable.com
Key Features
AI-powered Viable capabilities
Intelligent automation features
User-friendly interface
Seamless integrations
Continuous improvements
FAQ
Common questions
Use Cases
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