KrispCall

Run global calls, texts, analytics from CRM.

What is KrispCall? KrispCall is an AI driven cloud telephony service that brings business calling, texting, and analytics directly into CRM and help desk workflows. Positioned as agentic cloud telephony, it adds an AI layer that routes, handles, and follows through on conversations, while providing global virtual numbers, contact center tools, and 100+ integrations for modern sales and support teams. Key Features: AI Copilot & Call Intelligence: Provides AI generated replies, reply rephrasing, automatic call transcription, and concise summaries so agents finish documentation faster and managers get searchable, structured conversation history. Unified Callbox & Cloud Telephony: Centralizes calls, SMS, voicemail, and logs in a single inbox with IVR, call queuing, call recording, voicemail, and analytics, backed by virtual local, mobile, toll free, and vanity numbers in over 100 countries. AI SMS & Bulk Messaging: Combines bulk SMS, mass texting, and scheduled campaigns with AI generated SMS copy and personalization, using VoIP texting from business numbers for outreach across more than 100 countries. Power Dialer, Monitoring & Coaching: Offers power dialing, call filtering, and live monitoring (listen, whisper, barge), plus AI Coaching tools that help supervisors guide agents and enforce call quality without leaving the dashboard.